We accept returns and exchanges for any reason within 30 days of receipt, as long as the items are in their original shipped state.
• Apparel must be CLEAN, unworn, and unwashed. If the item is dirty, has a foul odor, or has pet hair on it, we will NOT process a refund or exchange.
• Refunds and exchanges will be processed for any DEFECTIVE items. This includes apparel that arrives with holes or torn seams, vinyls that do not play properly, etc.
If you have a defective item, please contact us at email@example.com, as we resolve these issues personally and on a case-by-case basis. We are here to ensure you have a positive experience with the entire process!
Please note that customers are personally responsible for cost of return shipping on ALL returns and exchanges. We must receive the return/exchange merchandise before any refunds are processed, or exchanged items are shipped back out to you. For orders being returned for a refund, you will NOT be refunded the shipping costs!
Please pack the merchandise you wish to exchange/refund securely and send the package to the following address:
Magnolia Motor Lounge
3005 Morton St
Fort Worth, TX 76107